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Refund Policy Template
Last modified: 10/12/2021

Introduction

“Izabel Hair “
 is committed to your satisfaction. If you have purchased digital/hard goods/subscription from  Izabel Hair and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.


Refunds of Hard Goods:

To be eligible for return and refund, the following steps must be taken:

  1. Refund must be requested in writing by contacting info@izabelhair.com
  2. Request of refund must be made within 30 days of the original purchase date
  3. Hard goods must be returned to Izabel Hair immediately, according to the instructions you will receive once contacting info@izabelhair.com as directed in step 1.
  4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Izabel Hair sole, reasonable discretion.
 

Non-returnable Items:

The following items are non-returnable as stated at the time of purchase on https://izabelhair.com/
  • Damaged Items
  • Used Items even for a short period of time. 
 

Refunds of Digital/Subscription Based Goods:

To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

  1. Refund must be requested in writing by contacting info@izabelhair.com
  2. Request of refund must be made within 30 days of the original purchase date
 

Izabel Hair
 is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Izabel Hair at info@izabelhair.com for any questions related to our policy, or simply to let us know how we can help. 


Izabel Hair
742 Poinsettia Park S, Encinitas, CA 92024, United States, Encinitas
United States, California 92024
info@izabelhair.com
+1 267-269-0171
https://izabelhair.com/